Delete Your Account
You can browse the LBI App without an account. Passport visits, friend invitations, ratings, reviews, and votes use an account; if you want yours gone, deletion is built into the app and takes effect immediately.
Delete in the app
- Open the app, go to the You tab, and tap your profile.
- Tap Close your account and type DELETE to confirm.
If you signed in more than a day ago, the app may ask you to sign in again first — that's a safety check so no one else can delete your account from an old session.
What gets deleted
- Your account record: email address, name (if provided), and every sign-in method (email code, Apple, Google — including revoking the app's Sign in with Apple access).
- All active sessions on all devices.
- Your account-owned Passport visits, ratings, reviews, reports, blocks, and pending friend invitation data. Friends who already accepted keep their own independent Passport credit.
- The link between your account and your devices. Historical QR activity from an earlier release may stay with the anonymous device and no longer follows the account.
Deletion is immediate and permanent; there is no recovery window.
If you no longer have the app
Email us at hello@lbi.app from the address on the account and ask for deletion. We'll verify the request by replying with a confirmation to that address, then delete the account and confirm back — normally within 30 days.
Anonymous device data
If you never signed in, there is no account-owned Passport history to delete. To remove historical records tied to a random device identifier, include that request in your email and we'll walk you through finding the identifier in the app.